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G Worrall & Son Ltd

G Worrall & Son Ltd

4.9(142 reviews)See reviews ↓·London

About the company

G Worrall & Son Ltd is a locksmith based in London, established in 1896. The company is a Master Locksmith. Originally bicycle repairers and bell hangers, the business later became locksmiths and safe openers. In the early 1900s, the founder's grandfather became well known in the city and within the banking industry. The company was taken over by the grandfather in the late 1950s and has been passed down through the family since.

It provides locksmith, key cutting, lock replacement and repair services throughout all of London, UK, and offers an emergency call out service throughout all areas of London. The company holds account facilities with major lock manufacturers including Chubb, Union, Yale, Ingersoll, Era, Abloy, Legge, Assa, Multilock, Abus and Securefast. It offers a full home security survey on lock systems and can advise on emergency exit locks, restricted key operated locks or a complete master key system. It also provides a range of locks and padlocks for cabinets, desks, windows, garden sheds and filing cabinets.

What customers say

Based on genuine customer reviews

G Worrall & Son Ltd has built a reputation among its London customers for dependable locksmithing and key-cutting, with satisfaction running consistently high across many years of repeat use. A recurring theme is the speed of response to lock emergencies, with callers describing locks replaced or opened within hours and the internal mechanism adjusted so that a different key would work, rather than unnecessary hardware being sold. Reviewers frequently mention the care taken to test the finished lock from both sides and to ensure a second lock still functioned before leaving.

Key cutting is another service that draws consistent praise, whether for keys that had gone missing from windows, replacement sets cut free of charge after an original was supplied in error, or new keys produced immediately. Named staff appear throughout the accounts: Sam for prompt attendance, clear explanations and composure during a stressful lockout, Adam for suggesting an inexpensive remedy by telephone before arranging a visit, and Mark for talking through costs, mechanics and the condition of the door itself. Several customers note the absence of upselling, the straightforward pricing discussed beforehand, and advice that extends beyond the immediate fault, including guidance on key security following a break-in.

Reviews

Reviews are taken from publicly available sources.

FG
Frances Gordon21 July 2026

Called up needing a lock urgently changed, and Sam quickly picked up the call & went out of his way to help. He came round within 2.5 hrs flat, very honestly explained that only needed to change the inside of the lock (to open with different keys), then took about 5 mins to do it, checked it several times from inside and out, and also checked the other lock worked well. He also gave some key security advice, and couldn't have been more helpful, friendly, polite, and lovely to deal with. He also charged very reasonably. Can't recommend company more highly for Sam's skills, integrity, service and high standards. A pleasure to come across such a long-standing, family company (going since 1896) still maintaining it own high standards. Thank you.

SE
Sarah Ekpagha18 June 2026

I have been using their service for over 20years, and their customer service is impeccable

UB
Umut Budak1 May 2026

A proper establishment. Spoke to Adam on the phone thinking I needed someone to come out and fix my lock, he told me to try some WD-40 first, describing exactly where to point the nozzle, and call back if it didn't sort it. Worked a charm. That's the kind of honest advice that's genuinely rare these days. It's clear this business has been around a while, and you can see why. They're not trying to squeeze every penny out of you, they'd rather use their expertise to actually help. Simple as that. If you're reading this, go with these guys. You'll be in safe hands. Thanks again, Adam!

ZH
zelda HB4 March 2026

Nice guy, and reasonable price for getting two keys cut. Keys work great. Was not trying to rip me off, unlike the shop up the road. Thank you! :)

S
Sean30 January 2026

Excellent key cutting service. Quick service, great prices, and excellent quality.

HF
Hannah Fraser17 November 2025

Great service. Walked in today and got new keys cut on the stop for an affordable price.

JB
Jerry Bucklow29 August 2025

Many Thanks for getting me the Legge 727 lock, now no longer produced, I requested & holding delivery until I got home. Arrived & fitted today. Service that is perfect in every way. Many Thanks again

Locksmiths in London compared

Ordered by rating, weighted by the number of reviews β€” businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in London are compared.

RankProviderRatingReviewsOpen Sat.
1The Lock Specialist Ltdβ˜… 5,0756Yes
2London East Locksmith Ltdβ˜… 5,0571Yes
3London Locksmith Serviceβ˜… 5,044Yes
4London Locksmith Companyβ˜… 5,023Yes
5UK CarkeyLocksmithβ˜… 5,020Yes
9G Worrall & Son Ltd (this page)β˜… 4,9142No
Contact
+442074034147www.gworralls.com174 Great Suffolk St, London SE1 1PE
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–16:30
SaturdayClosed
SundayClosed