Cardiff City Locksmith
About the company
Cardiff City Locksmith is a local run business based in Cardiff, not part of any large organisations or a franchise. It has over 25 years of experience in emergency callouts and employs 3 dedicated locksmiths. The business is a member of the National Network of Approved Locksmiths (NNAL). All locksmiths are police checked and cleared, CRB checked by the police, and fully insured to open locks.
It provides residential and business locksmith services. The business specialises in UPVC door and window repair, and wooden door and window repair. It services Cardiff, Newport, Barry, Penarth, Bridgend, the Valleys, Merthyr Tydfil and surrounding areas. A free quotation is available over the phone.
What customers say
Based on genuine customer reviews
Cardiff City Locksmith holds a 5.0 rating from 477 reviews. Reviewers, several of whom name the technician Sadek (also spelled Sid or Sadeek), describe a consistently fast response, often within 15-30 minutes of contact. Recurring themes include prices confirmed upfront, sometimes based on photos sent in advance, and doors opened without causing damage, including for late-night lockouts.
Reviews
Reviews are taken from publicly available sources.
Had Sadek come out yesterday, really quick, good communication and very friendly. Very clear from the start of price which is reasonable and how long he would be and how long it would take to unlock the door. Will definitely be calling again if I find myself lockout :)
Unbelievable service from Cardiff City Locksmith today. I have been having increasing problems opening and closing my conservatory door especially in the recent heatwave, so much so that I stopped using the door incase I couldn't close or lock it. Sadeek from Cardiff City Locksmith came this afternoon and quickly identified the problem and fixed it. Highly professional, knew exactly what the problem was and certainly didn't overcharge me, very pleased with the price. If I ever need a locksmith again I'll be phoning Sadeek.
great customer service! He replied very fast and kept us updated along the way. Highly recommend!
Really grateful to have a locksmith like this. He came out very quickly and got our door open without damage so efficiently, all for a reasonable cost which was disclosed upfront. Thank you so much! I hope I don’t lock myself out again, but I certainly know who to call if I do.
Absolutely brilliant locksmith, very quick and responsive and gave a reasonable and good quote. Would definitely recommend this locksmith over others if you live in the area.
Fast and trustworthy service. Sent pictures of lock before to get a quote and fairly priced. Top guy, would 100% recommend.
Sid was great. Turned up on time, fitted the new lock and was friendly and helpful. Good communication and very reasonably priced.
Locksmiths in Cardiff compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 7 businesses in this category in Cardiff are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | James Cardiff Locksmith | ★ 5,0 | 1191 | Yes |
| 2 | Curley Locks Locksmiths | ★ 5,0 | 1135 | Yes |
| 3 | Tonys Locksmith | ★ 5,0 | 1066 | Yes |
| 4 | Cardiff City Locksmith (this page) | ★ 5,0 | 477 | Yes |
| 5 | City Locksmiths Cardiff | ★ 4,9 | 144 | Yes |